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Responsible Gaming
Capospin Casino holds a gaming licence issued by the Curaçao Gaming Authority, licence reference GL/2024/1126/0521, under operator Terdersoft B.V.
Gamble for entertainment, not income
Casino games are based on chance, and outcomes cannot be predicted or controlled. There is no guaranteed strategy, system or pattern that can ensure a win. Every wager carries a risk of loss, and players should only gamble with money they can afford to lose without affecting everyday needs.
Before playing, consider whether gambling fits comfortably within your budget and plans. Essential expenses such as rent or mortgage payments, utilities, food, education, transport, savings and debt repayments should always take priority. Do not use borrowed money, credit intended for another purpose or money needed for household expenses to gamble.
- Set a spending budget before you start and avoid exceeding it.
- Decide how much time you are comfortable spending on gambling.
- Treat losses as the cost of entertainment, not as money that must be recovered.
- Never chase losses by increasing your stakes or playing for longer.
- Avoid gambling when you are upset, stressed, tired, intoxicated or distracted.
- Take regular breaks and use time away from gambling to maintain perspective.
- Keep gambling separate from financial responsibilities and personal relationships.
Winning does not mean that future results are more likely to be favourable, and losing does not mean that a win is due. Random outcomes remain random. A previous result cannot determine the next result, so it is important not to base decisions on luck, streaks or superstitions.
Plan your limits and monitor your play
A clear plan can make it easier to stay in control. Consider setting limits for deposits, wagering, losses and playing time before you begin. Limits should reflect your personal circumstances and should not interfere with your essential commitments. If account tools are available, use them to support your plan rather than waiting until you feel that gambling is becoming difficult to manage.
Practical steps to consider
- Work out an affordable entertainment budget using money left after essential expenses.
- Choose a maximum amount for a day, week or other period that suits your circumstances.
- Choose a maximum playing time and stop when that time ends.
- Record deposits, withdrawals and gambling expenditure so that your activity is clear.
- Keep payment methods and account access secure and do not allow other people to gamble through your account.
- Avoid making quick decisions after a loss or during a period of excitement.
- Review your gambling habits regularly and reduce or stop if the activity is causing concern.
If you set a limit, treat it as a firm boundary. Do not cancel or increase a limit simply to continue playing. Depending on the account features available, changes to limits may take effect immediately or after a delay. During any delay, continue to follow the existing limit and consider taking a break.
You can also use general digital wellbeing tools, banking controls and financial budgeting tools to support a break from gambling. These options may help reduce access and make spending easier to review, but they are not a substitute for professional support when gambling is causing harm.
Recognise when gambling may be becoming a problem
Gambling-related harm can develop gradually, and it may not always be obvious at first. The issue is not only how often someone gambles or how much they spend. It can also involve the effect gambling has on financial security, work, study, health, relationships, sleep and emotional wellbeing.
Consider taking a break and seeking support if any of the following statements feel familiar:
- You spend more time or money gambling than you originally intended.
- You keep gambling after deciding to stop or reduce your play.
- You increase your stakes to feel the same excitement or to try to recover losses.
- You think about gambling frequently or find it difficult to focus on other activities.
- You hide gambling activity, deposits, losses or account information from people close to you.
- You feel anxious, guilty, irritable or upset after gambling.
- You borrow money, sell possessions or miss payments because of gambling.
- You use gambling to escape stress, loneliness, sadness or other difficult feelings.
- Gambling affects your work, study, sleep, health or relationships.
- You return to gambling after a break even though it previously caused problems.
You do not need to wait for a crisis before asking for help. Speaking with someone early can make it easier to understand what is happening and decide on practical next steps. A trusted friend, family member, health professional or independent gambling support service can provide a confidential place to talk.
Taking a break and getting support
If you would like to stop gambling temporarily or permanently, review the account options available to you, including any time-out, self-exclusion or account closure process. Choose the option that best matches your needs. A short break may be useful for reflection, while a longer period or permanent exclusion may be more appropriate if gambling has caused financial, personal or emotional harm.
Account restrictions are intended to help you take control, but they should be combined with practical support. Remove saved payment details where appropriate, avoid gambling advertising and promotional messages, tell someone you trust about your decision, and make a plan for activities that do not involve gambling. Reviewing your budget and arranging help with financial matters may also be useful.
Independent gambling-help services are available to people in Australia, including telephone, online and counselling options. You can search for Australian gambling support through a recognised national or state-based service, a general practitioner, a mental health professional or a community health provider. These services can help with gambling concerns, financial stress, relationships and related wellbeing issues.
If gambling has contributed to immediate danger, severe distress or thoughts of self-harm, stop gambling and seek urgent assistance through local emergency services or a crisis support service. If someone close to you is experiencing gambling harm, approach them calmly, avoid judgement and encourage them to speak with an independent professional.
Our approach to responsible gaming
Capospin Casino provides responsible gaming information so players can make informed choices. Players are expected to follow the applicable account rules, eligibility requirements and safety procedures. Gambling is intended for adults who meet the relevant legal requirements in their location. Do not allow minors or other unauthorised people to access your account, and keep your login details private.
Responsible gambling is a shared responsibility. We encourage players to monitor their activity, use available control tools and seek help when needed. If you have questions about account restrictions or responsible gaming features, use the support options made available through the website. No support request should be delayed where you believe gambling is affecting your safety, finances or wellbeing.