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Betting Rules
Capospin Casino holds a gaming licence issued by the Curaçao Gaming Authority, licence reference GL/2024/1126/0521, under operator Terdersoft B.V.
1. General betting conditions
By opening, accessing or using a betting account, you agree to follow these Betting Rules and any other rules, notices or conditions displayed on the website. If you do not understand a rule, you should not place a bet until you have obtained appropriate clarification. The rules that apply to a particular bet may also be shown on the relevant game, market or betting slip.
You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before accessing the website or placing a bet. You must provide accurate information when creating or maintaining an account and must keep your login details secure. An account must only be used by the registered account holder.
Bets may only be placed through the approved betting features made available on the website. Instructions, requests or attempted bets made through other channels are not treated as valid bets unless expressly accepted through the website. Check the details of each bet before confirming it, including the game, selection, stake, odds where applicable and any other displayed conditions.
- A bet is generally treated as submitted when the website displays a confirmation or records the bet in your account history.
- A bet is not necessarily accepted merely because a selection, price or betting option is visible on the website.
- Do not assume that a bet has been accepted if the website shows an error, interruption, pending status or other message requiring review.
- Check your account history and report any apparent mistake as soon as reasonably possible.
- Only the registered account holder may place bets or use the account.
We may refuse, cancel, void, restrict or review a bet where this is permitted by the applicable terms or required by law. This may occur because of a technical problem, incorrect information, suspected misuse, a security concern, a duplicate transaction, a pricing or display error, or another circumstance affecting the integrity of the betting service.
2. Stakes, odds and bet acceptance
The minimum and maximum stakes, available betting options and applicable restrictions may vary by game, market, account, promotion or other circumstances. Any limits that apply should be displayed before you confirm a bet or in the relevant account or promotion conditions. A bet cannot be placed if the stake is below a stated minimum, above a stated maximum or otherwise outside the available parameters.
Displayed odds, prices, returns and game information are provided for information and betting purposes. They may change before a bet is confirmed. Where a price or other material detail changes, you may be given the opportunity to accept the updated terms before the bet is submitted. Once accepted, a bet is normally governed by the details recorded in the confirmation and account history, subject to these rules and any permitted review.
A bet may be treated as invalid if it was affected by a clear error, including an obvious pricing error, an incorrect market description, a duplicated market, a technical display issue or information that was clearly inconsistent with the intended betting offer. Where a bet is cancelled or declared void, the usual outcome is that the affected stake is returned, unless another outcome is required by the applicable rules or law.
You must not attempt to exploit technical faults, delays, inaccurate information or weaknesses in the website. You must also not use automated tools, bots, scripts or other methods intended to interfere with the service or gain an improper advantage. Suspected conduct of this kind may be investigated and may result in account restrictions, cancellation of affected bets or other action allowed under the applicable terms.
Promotional bets and offers
If a bet is placed using a promotion, bonus, free bet or other special offer, additional conditions may apply. These conditions will be shown with the relevant offer and may include eligibility requirements, qualifying activities, expiry periods, game or market exclusions, stake restrictions and wagering requirements. If there is an inconsistency between a promotional condition and a general rule, the promotional condition may apply to the relevant offer.
- Review the conditions of an offer before opting in or placing a qualifying bet.
- Promotional eligibility may depend on account status, location, payment method or other stated requirements.
- A promotion may be withdrawn, changed or ended in accordance with its displayed conditions.
- Only one person may use an offer unless the relevant terms expressly state otherwise.
3. Games, results and settlement
Bets are settled using the official result or settlement information applicable to the relevant game or market. For casino games, settlement is generally based on the outcome generated and recorded by the game system. For events or other markets, settlement may depend on the result source and settlement rules stated for that market. The displayed result, settlement status or account history may be updated if reliable information changes or an error is identified.
The rules for a specific game or market take priority when they provide information about winning combinations, qualifying outcomes, cancellations, abandoned events, postponed events, dead heats, ties, void selections or other special circumstances. Review those rules before placing a bet because settlement can differ between products and markets.
- A bet may be settled as a win, loss, push, void, cancelled or another status depending on the applicable rules.
- Where an event or game is cancelled, the relevant market may be voided unless its specific rules provide another result.
- If an event is postponed, settlement may follow the individual market rules rather than occurring immediately.
- A settled bet may be corrected if it was settled using a demonstrably wrong result or due to a technical or administrative mistake.
- Where a bet contains multiple selections, the treatment of one selection may affect the overall bet according to the stated bet type.
You should keep your own record of bets and review confirmations, account history and settlement information. Website displays may not always be available during maintenance, outages or other interruptions. A temporary display issue does not by itself change the underlying recorded transaction or applicable settlement rule.
Technical interruptions
Online betting depends on internet access, devices, software and third-party networks. Capospin Casino is not responsible for a bet that was not successfully received because of a connection failure, device problem, browser issue, interruption or other circumstance outside the reasonable control of the service. Do not repeat a bet while its status is uncertain until you have checked your account history, as this may create a duplicate transaction.
4. Account reviews, disputes and responsible play
Account activity may be reviewed for security, identity verification, payment protection, fraud prevention, compliance, responsible gambling or the proper operation of the betting service. You may be asked to provide information or documents to confirm your identity, age, account ownership or source of funds. Any review is handled in accordance with the applicable policies and legal obligations.
If you believe a bet has been recorded, settled or displayed incorrectly, check the relevant game rules and your account history first. You should then raise the matter through the support channel made available on the website, providing the date, time, bet reference where available, game or market and a clear description of the issue. Do not send passwords or full payment details when reporting a concern.
Disputes are reviewed using available transaction records, game data, settlement information and applicable rules. A decision may take account of whether the bet was accepted, the terms displayed at the time, the official result and any technical or security information. Where an error is confirmed, the account may be corrected in accordance with these rules and the applicable Terms and Conditions.
Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to gamble or continue playing when you feel distressed, pressured or unable to control your spending.
- Use any available deposit, spending, time or session controls.
- Take regular breaks and avoid gambling when affected by alcohol, medication or strong emotions.
- Consider account restrictions, time-outs or self-exclusion if gambling is no longer enjoyable or manageable.
- Seek support from an appropriately qualified gambling support service if you are concerned about your gambling.
- Contact the website through its available support options if you need information about responsible gambling tools.
Changes to these rules
These Betting Rules may be updated from time to time to reflect changes to the website, products, legal requirements or operational processes. The current version published on the website applies to future use unless a different effective date is stated. Review the rules periodically and stop using the service if you do not accept an updated version.
Nothing in these Betting Rules limits any right or protection that cannot lawfully be excluded under applicable Australian law. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted.