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Capospin Casino Terms & Conditions
Capospin Casino holds a gaming licence issued by the Curaçao Gaming Authority, licence reference GL/2024/1126/0521, under operator Terdersoft B.V.
1. General terms and account eligibility
These Terms & Conditions apply to your use of the Capospin Casino website, its games, account services, promotions and related features. They should be read together with any other rules, notices or conditions displayed on the website. Where a specific game, promotion or service has additional terms, those terms will apply to the relevant activity and form part of these Terms & Conditions.
You must be legally permitted to use online gambling services in the place where you are located. You must also meet the applicable minimum age requirement. By opening or using an account, you confirm that you are of legal age, that gambling is lawful for you and that the information you provide is accurate, complete and current. We may request information or documents to verify your age, identity, location or eligibility.
- You may maintain only one personal account unless we expressly agree otherwise.
- Your account must be registered in your own name and used only by you.
- You must keep your login details confidential and take reasonable steps to protect them.
- You must notify us promptly if you believe your account has been accessed by another person.
- You must not sell, transfer, lend or otherwise give another person access to your account.
- You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
You are responsible for checking that the information held in your account remains correct. We may restrict, suspend or close an account where information is inaccurate, verification cannot be completed, the account appears to be used by another person, or there is a suspected breach of these terms. Any action will be taken in accordance with applicable law and relevant obligations.
Account security and verification
You are responsible for activity carried out through your account unless you have taken reasonable care and promptly reported unauthorised access. We may use verification, transaction monitoring and other checks to protect players and the website. During a review, some account functions may be temporarily unavailable. We may ask for documents in a secure manner and will handle personal information in accordance with our Privacy Policy.
2. Deposits, withdrawals and game play
Payments must be made using a method that belongs to you or that you are authorised to use. You must not deposit funds obtained unlawfully or use payment methods belonging to another person without permission. Payment providers may apply their own terms, processing rules or charges. We are not responsible for delays or failures caused by a bank, card issuer, payment provider, internet service or other third party.
Funds added to your account are intended for legitimate play and may not be used to test payment methods, transfer value to another person or carry out any activity unrelated to the services provided. We may review deposits and withdrawals for security, fraud prevention and compliance purposes. A withdrawal may be held while identity, payment ownership or other checks are completed.
- You should check all payment details before confirming a transaction.
- You remain responsible for any fees, taxes or charges imposed on you by your financial institution or under applicable law.
- A transaction may be declined, reversed or limited where required for security, technical or legal reasons.
- Withdrawals may be returned to an appropriate verified payment method where this is required by payment rules or compliance procedures.
- You should not deposit more than you can comfortably afford to lose.
Games are provided through electronic systems and depend on accurate recording of game results. If a game is interrupted by a technical problem, the outcome may be reviewed using available system records. Where a confirmed error affects a result or transaction, we may correct the error and take reasonable steps to restore the position that would have applied without it. We may suspend a game or service where there is a technical fault, security concern or other operational reason.
Game results and account balances
Game outcomes are determined by the relevant game system and are not guaranteed. You accept that gambling involves risk and that past outcomes do not predict future results. Your account balance should be checked regularly. If you identify an apparent error, you should report it as soon as reasonably possible so it can be investigated.
3. Promotions, responsible gambling and prohibited conduct
Promotions, bonuses, rewards and promotional competitions may be subject to separate terms. Those terms will explain eligibility, any qualifying activity, expiry rules, wagering or playthrough conditions, maximum values and any restrictions that apply. You should read the applicable promotional terms before accepting or using an offer. We may withdraw or amend an offer where permitted, including where it has been issued in error or used contrary to its conditions.
Only one person may benefit from a promotion unless the applicable terms state otherwise. We may withhold a promotional benefit or review related transactions if we reasonably believe that an account has been created or used to obtain an unfair advantage, evade limits or circumvent promotional conditions.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget and time limit before you play, avoid chasing losses and never gamble with money needed for essentials. If gambling stops being enjoyable or begins affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling help service.
- Take regular breaks and keep track of how long you play.
- Do not gamble when upset, tired, under the influence of alcohol or trying to recover losses.
- Use available account controls, deposit limits, time reminders or self-exclusion options where offered.
- Ask for your account to be restricted or closed if you need help taking a break.
- Do not allow another person to gamble through your account or encourage someone to gamble beyond their means.
You must not use the website to abuse, threaten, harass or deceive another person. You must not interfere with the website, introduce malicious software, attempt to bypass security, use automated systems without permission, manipulate game or payment processes, or exploit a technical vulnerability. Suspected conduct of this kind may result in access being restricted and may be referred to relevant authorities where appropriate.
4. Website use, privacy, changes and complaints
The website and its content are provided for personal use. You may view and use the website only for lawful purposes and in accordance with these terms. Unless permitted by law or expressly authorised, you must not copy, modify, distribute, publish, reverse engineer or commercially exploit any part of the website. Our branding, text, graphics, software and other materials may be protected by intellectual property rights.
We aim to keep the website available and accurate, but continuous availability cannot be guaranteed. Maintenance, updates, network problems, cyber incidents, third-party failures and other events may affect access. We may change, suspend or discontinue a feature, game or part of the website where reasonably necessary. We will seek to provide information about material changes where appropriate.
Privacy and communications
Personal information is collected and used to operate the account, process transactions, verify eligibility, provide services, manage risk and meet legal obligations. Further information about collection, use, storage and disclosure is available in the Privacy Policy. You are responsible for keeping your contact and account information current so that important notices can be provided.
Suspension, closure and unresolved funds
You may stop using the website or request account closure at any time. Account closure does not remove obligations that arose before closure, including obligations relating to payments, verification, disputed transactions or unlawful activity. We may suspend or close an account where necessary for security, compliance, responsible gambling, technical or other legitimate reasons. Any remaining balance will be handled in accordance with applicable law, verification requirements and the circumstances of the closure.
Complaints and applicable law
If you have a question or complaint, please use the support channel made available on the website and provide enough information for the matter to be reviewed. We may ask for account details, transaction information or supporting documents. We will assess complaints fairly and may request further information before responding. If you remain dissatisfied, any available external dispute or regulatory pathway may be used where applicable.
These Terms & Conditions are intended to operate with applicable Australian law and any mandatory consumer, gambling, privacy and financial crime requirements that apply to the relevant service. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. We may update these terms from time to time. The version displayed on the website will apply to future use after it takes effect, so you should review this page regularly.